Rejection Should Be a Courtesy In Recruiting, But It's Not


We met a job seeker the other day and asked how his job search is going. His answer depressed us.

“It sucks”, he said with his head hung low. This person is in his late 30s, very polished, and works in the marketing field. When asked what frustrates him most about the job hunting process he lamented that it’s the lack of communication from employers after applying.

“Most of the time they don’t even tell you no, even after the initial phone screen.”

He said he has had multiple phone screens that end up in limbo. They never follow up to say they have moved on to other candidates or even to thank him for applying.

No wonder companies are being ghosted by candidates!

If your firm can’t even properly reject a candidate, especially one who you have interviewed, then what do you expect? Treating candidates like this in this day and age is tantamount to a slap in the face. It’s rude and demoralizing.

The resume black hole still exists and appears to be alive and well in the year 2018. Employers and recruiters need to wake up! Providing a good candidate experience should be the minimum requirement for people applying to your firm.

We’ve been talking about this black hole thing for 10 years. When will employers learn?